To protect your account security and personal interests, please
tap here
to watch a video on spotting scams.
1. A fake Easycash customer service representative may contact you and ask you to transfer money.
Scammers may pretend to be Easycash customer service representatives. They might reach out to you proactively via WhatsApp or other social media channels, requesting your details, offering to cancel your order, and directing you to transfer money to their accounts. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) Familiarize yourself with Easycash’s official customer service channels, carefully examine Easycash official social media accounts for verification badges, and verify the official website URLs. Remember, Easycash customer service will never proactively contact you and ask for your personal information. If you encounter a billing issue, please contact our official customer service.
2) Easycash customer service will never direct you to repay funds to a Virtual Account (VA) number that is outside of Easycash App and is not associated with you.
3. You may receive fake repayment reminders on WhatsApp.
Scammers may pretend to be Easycash collectors and reach out to you via WhatsApp. They might ask you to make a repayment and guide you to transfer money to their accounts, offering a discount. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) Adhere to guidelines on Easycash App for timely repayment to avoid receiving reminders.
2) Before making a repayment, please carefully verify that the VA number matches the one shown in your Easycash App and that the associated name is indeed your name.
5. Your phone may get hacked after tapping on a suspicious APK or link.
You might receive suspicious APKs or links from friends or strangers, or come across them on other platforms. Tapping on them could lead to your phone being hacked, potentially resulting in financial losses.
Therefore, please keep the following in mind:
1) Do not tap on suspicious APKs or links.
2) If your phone gets hacked, please contact Easycash immediately to secure your account by freezing it.
2. Scammers may pretend to be customer service representatives of e-commerce platforms, promising you rewards if you follow their instructions and transfer money after placing an order on a lending platform.
Scammers may pretend to be e-commerce platform customer service representatives and guide you to place an order on a lending platform (including Easycash). They lure you with the promise of attractive rewards for transferring money to them after your loan is disbursed. Those who followed their instructions and placed orders on Easycash have found themselves without any rewards and burdened with outstanding debts.
Therefore, please keep the following in mind:
1) Resist the temptation and thoroughly assess your actual need for a loan before placing an order.
2) Before making a transfer, ensure that the VA number matches the repayment VA number shown in your Easycash App.
4. Scammers may contact you, claiming duplicate loans were issued, and demand repayment.
Scammers may pretend to be Easycash customer service representatives and claim that a system glitch has resulted in duplicate loans being issued and request that you return one of them. They will direct you to transfer money to a VA number outside of Easycash App. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) If you have not actually received any duplicate loans, simply disregard the request.
2) Easycash customer service representatives will never guide you to make a repayment to a VA number outside of Easycash App that does not belong to you.
1. A fake Easycash customer service representative may contact you and ask you to transfer money.
Scammers may pretend to be Easycash customer service representatives. They might reach out to you proactively via WhatsApp or other social media channels, requesting your details, offering to cancel your order, and directing you to transfer money to their accounts. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) Familiarize yourself with Easycash’s official customer service channels, carefully examine Easycash official social media accounts for verification badges, and verify the official website URLs. Remember, Easycash customer service will never proactively contact you and ask for your personal information. If you encounter a billing issue, please contact our official customer service.
2) Easycash customer service will never direct you to repay funds to a Virtual Account (VA) number that is outside of Easycash App and is not associated with you.
2. Scammers may pretend to be customer service representatives of e-commerce platforms, promising you rewards if you follow their instructions and transfer money after placing an order on a lending platform.
Scammers may pretend to be e-commerce platform customer service representatives and guide you to place an order on a lending platform (including Easycash). They lure you with the promise of attractive rewards for transferring money to them after your loan is disbursed. Those who followed their instructions and placed orders on Easycash have found themselves without any rewards and burdened with outstanding debts.
Therefore, please keep the following in mind:
1) Resist the temptation and thoroughly assess your actual need for a loan before placing an order.
2) Before making a transfer, ensure that the VA number matches the repayment VA number shown in your Easycash App.
3. You may receive fake repayment reminders on WhatsApp.
Scammers may pretend to be Easycash collectors and reach out to you via WhatsApp. They might ask you to make a repayment and guide you to transfer money to their accounts, offering a discount. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) Adhere to guidelines on Easycash App for timely repayment to avoid receiving reminders.
2) Before making a repayment, please carefully verify that the VA number matches the one shown in your Easycash App and that the associated name is indeed your name.
4. Scammers may contact you, claiming duplicate loans were issued, and demand repayment.
Scammers may pretend to be Easycash customer service representatives and claim that a system glitch has resulted in duplicate loans being issued and request that you return one of them. They will direct you to transfer money to a VA number outside of Easycash App. If you follow their instructions, you will suffer financial losses.
Therefore, please keep the following in mind:
1) If you have not actually received any duplicate loans, simply disregard the request.
2) Easycash customer service representatives will never guide you to make a repayment to a VA number outside of Easycash App that does not belong to you.
5. Your phone may get hacked after tapping on a suspicious APK or link.
You might receive suspicious APKs or links from friends or strangers, or come across them on other platforms. Tapping on them could lead to your phone being hacked, potentially resulting in financial losses.
Therefore, please keep the following in mind:
1) Do not tap on suspicious APKs or links.
2) If your phone gets hacked, please contact Easycash immediately to secure your account by freezing it.
Protect Your Private Information
Do not disclose your private information on any platform, including your mobile phone number, PIN, and NIK, among others. Easycash will never proactively contact you to request your personal information.
Do Not Share Your OTP with Anyone
Scammers may request your OTP for various reasons. Under no circumstances should you share your OTP with anyone. Easycash employees will never ask you for your OTP.
Check VA Number Before Repayment
Before making a repayment, ensure that the VA number matches the one shown in your Easycash App and that the name associated with the VA number is indeed your name. If there are any discrepancies, please be careful and do not transfer funds.
If you encounter any scammer claiming to be from Easycash, please contact us immediately through the following channels:
call our hotline at 1500866, contact us on WhatsApp at 0811-41500866, send an email to cs.pinjaman@easycash.id, reach out via our in-app customer service, or contact our official Instagram account @easycash.ind (identified by a blue check mark 
).
Stay vigilant against fraudulent offers, including promises of credit limit increases or fee deduction.
).
Stay vigilant against fraudulent offers, including promises of credit limit increases or fee deduction.
Contact Us
DEA TOWER 2 18-20 FLOOR MEGA KUNINGAN AREA
JL. MEGA KUNINGAN BARAT KAV. E4 NO. 1-2, Desa/Kelurahan Kuningan Timur,
Kec. Setiabudi, Kota Adm. Jakarta Selatan, Provinsi DKl Jakarta, Kode Pos: 12950
ATTENTION
PT Indonesia Fintopia Technology provides peer-to-peer (P2P) lending platform service under the name “Easycash”. Easycash is licensed and supervised by The Financial Services Authority as an Information Technology-Based Co-Funding Service in accordance with the provisions in The Financial Services Authority Regulation No. 10/POJK.05/2022.
Easycash’s Information Technology-Based Co-Funding Service (“Easycash Service”) is a civil agreement between the Lender and the Borrower, so that all forms of risk and legal consequences arising from it are fully borne by each party. Please ensure you understand the risks associated before you use Easycash Service.
The Lender is fully responsible for all funding risks of late or default payments arising out of the use of Easycash Service. No national entity or authority is responsible for any such risks or provides compensation for the losses or other consequences arising in connection with this matter in any form.
Easycash, with the approval of the respective Users (both Lender and Borrower), may access, acquire, store, administer and/or use the Users' personal data and information ("Data Utilization") on the Users' electronic devices (including smartphones or cellular phones), hardware, software, electronic documents, applications or electronic systems owned by the Users or controlled by the Users, by notifying the purpose, limitations and mechanisms of the data utilization to the Users concerned before obtaining such approval.
- Lenders who do not have sufficient knowledge and experience in the Information Technology-Based Co-Funding Service are not advised to use this Easycash Service.
- Borrowers should carefully consider the loan interest rate along with other costs in accordance with the ability to pay off the loan prior to using Easycash.
- All fraudulent activities will be recorded digitally in cyberspace and may potentially be informed to the public through social media and can be used as legal evidence according to the prevailing laws on electronic information and transactions in the event of dispute resolution and law enforcement.
- Users should read and understand this information before becoming a Lender or a Borrower on Easycash. The Users' decision to use Easycash Services proves that the Users fully understand this information.
- The Financial Services Authority is not responsible for any violation or non-compliance by the User (either the Lender or the Borrower), whether due to the User's faults or negligence of the laws and regulations or agreements between Easycash and the Lender and/or the Borrower.
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