Scammers often claim to be Easycash Customer Service. They usually contact Easy Frens via Whatsapp or unofficial social media to request personal data. With the promise of helping with loan cancellation problems, they ask potential victims to send some money.
Therefore, we recommend:
1) You must remember to check the official Easycash Customer Service channels. Also, always recognize the official social media accounts (there is a blue tick) and the official Easycash website. We will not take the initiative to contact Easy Frens first to ask for personal data. If there are problems related to billing, please get in touch with Easycash official Customer Service.
2) The repayment process can only be via the Virtual Account (VA) number on the Easycash app. Ensure the Easy Frens name is listed on the payment Virtual Account number.