Easycash is a solution for you to get a loan in a convenient way:
- As the process is 100% online, you can complete it on a smartphone.
- You need an ID card and some documents.
- The disbursement process is fast as long as you have a bank account.
- The choice of loan products that can be applied, with nominal up to IDR 100 millions and a longer tenor.
Easycash has been licensed and supervised by the OJK with the number KEP-49/D.05/2020 since October 16, 2020.
Easycash app is available on Google Play and App Store
Information Technology-Based Co-Funding Service is an online platform that allows lenders to provide loans directly to borrowers. It provides a loan at a competitive rate of interest to the borrower and the best return for the lender by operating at a cost lower than a bank or other financial service institutions.
Please contact our Customer Service:
Call center
- Monday to Sunday
- Lender: At 09:00 - 18:00 WIB
- Borrower: At 08:00 - 20:00 WIB
- Phone: 1500866
Live Chat
You can use the chat feature in the Easycash application.
- Monday to Sunday
- Lender: At 09:00 - 18:00 WIB
- Borrower: At 08:00 - 20:00 WIB
You can contact us on WhatsApp.
- Monday to Sunday
- Lender: At 09:00 - 18:00 WIB
- Borrower: At 08:00 - 20:00 WIB
- WhatsApp: 0811-41500866
You can send a complaint email regarding our lending service to cs.lender@easycash.id
- Monday to Sunday
- At 09:00 - 18:00 WIB
You can send a complaint email regarding our borrowing service to cs.pinjaman@easycash.id
- Monday to Sunday
- At 08:00 - 20:00 WIB
Social Media
You can also contact our official social media accounts below:
IG: www.instagram.com/easycash.ind
FB: www.facebook.com/easycashindonesia
Twitter: www.twitter.com/easycashid
TikTok: www.tiktok.com/@easycash.id
LinkedIn: www.linkedin.com/fintopia-indonesia
1. Click [Me]-[Setting]-[Accounts and Security] menu in order to find the [Account Cancellation] entrance.
2. Click [Account Cancellation]. If there are no outstanding orders and balance in the account, you can follow the steps to apply for cancellation.
Our commitment is to keep your personal information safe and will not share your information with anyone by adhering to the principles of POJK Number 10 of 2022 and Law (UU) Number 27 of 2022 concerning Personal Data Protection.
Easycash stores your Personal Data in the Electronic System for a minimum of 5 years after the end of the business relationship. During the course of the business relationship, you have the right to request modification of your personal data or withdraw your consent to processing your personal data; After the business relationship ends, you have the right to request the deletion of all personal data that you provide, and Easycash will make modifications in accordance with relevant laws and regulations, deleting your personal data.
Personal Data consists of:
a. Specific Personal Data: health data and information, biometric data, genetic data, crime records, children's data, personal activity data, other data in accordance with statutory provisions.
b. General Personal Data：full name, gender, citizenship, religion, marital status, Personal Data that can be combined to identify an individual.
Contact Us
DEA TOWER 2 18-20 FLOOR MEGA KUNINGAN AREA
JL. MEGA KUNINGAN BARAT KAV. E4 NO. 1-2, Desa/Kelurahan Kuningan Timur,
Kec. Setiabudi, Kota Adm. Jakarta Selatan, Provinsi DKl Jakarta, Kode Pos: 12950
ATTENTION
PT Indonesia Fintopia Technology provides peer-to-peer (P2P) lending platform service under the name “Easycash”. Easycash is licensed and supervised by The Financial Services Authority as an Information Technology-Based Co-Funding Service in accordance with the provisions in The Financial Services Authority Regulation No. 10/POJK.05/2022.
Easycash’s Information Technology-Based Co-Funding Service (“Easycash Service”) is a civil agreement between the Lender and the Borrower, so that all forms of risk and legal consequences arising from it are fully borne by each party. Please ensure you understand the risks associated before you use Easycash Service.
The Lender is fully responsible for all funding risks of late or default payments arising out of the use of Easycash Service. No national entity or authority is responsible for any such risks or provides compensation for the losses or other consequences arising in connection with this matter in any form.
Easycash, with the approval of the respective Users (both Lender and Borrower), may access, acquire, store, administer and/or use the Users' personal data and information ("Data Utilization") on the Users' electronic devices (including smartphones or cellular phones), hardware, software, electronic documents, applications or electronic systems owned by the Users or controlled by the Users, by notifying the purpose, limitations and mechanisms of the data utilization to the Users concerned before obtaining such approval.
- Lenders who do not have sufficient knowledge and experience in the Information Technology-Based Co-Funding Service are not advised to use this Easycash Service.
- Borrowers should carefully consider the loan interest rate along with other costs in accordance with the ability to pay off the loan prior to using Easycash.
- All fraudulent activities will be recorded digitally in cyberspace and may potentially be informed to the public through social media and can be used as legal evidence according to the prevailing laws on electronic information and transactions in the event of dispute resolution and law enforcement.
- Users should read and understand this information before becoming a Lender or a Borrower on Easycash. The Users' decision to use Easycash Services proves that the Users fully understand this information.
- The Financial Services Authority is not responsible for any violation or non-compliance by the User (either the Lender or the Borrower), whether due to the User's faults or negligence of the laws and regulations or agreements between Easycash and the Lender and/or the Borrower.
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